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Nabídky IT práce a freelance projektů pro programátory a IT specialisty Nabídky IT práce a freelance projektů pro programátory a IT specialisty.

IT Service Management expert

 

Náplň Vaší pracovní pozice.:

  • Deployment of a global POS solution for a new retail customer - a multinational clothing company.
  • The goal will be to set up all "ITIL" processes for the subsequent operation and support of IT services - Incident, Problem, Change, Request Fulfillment, Release mgmt 
  • Responsible for customer IT Service Management organization design
  • Design ITMS Processes framework - Incident, Problem, Request, Change, Release
  • Design ITSM interfaces towards customer
  • Should be able to think in both detailed and high-level context of the problem


Vyžadované znalosti:

  • Excellent management, interpersonal, communication, presentation, and organizational skills
  • Ability to work under pressure, be able to provide results on time
  • Self-driven to achieve goals independently as well as work as team player
  • 3+ years\' experience working in a Service Management role and driving process improvement initiatives
  • Experience with retail solutions or DN IT/application support is advantage
  • ITIL v3 higher level of ITIL Certifications


Co Vám za to nabízíme:

  • International reliable and successful company.
  • Friendly team, moderne environment.
  • Mobile phone, notebook.
  • 5 weeks of holidays.
  • Meal vouchers.
  • Opencard.
  • Contribution to the pension fund.
  • Courses

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Kontaktní osoba

IT-RESOURCES

Nikola Krajdlová

IT Outsourcing Specialist

krajdlova@timone.cz

+420731990023

Lokalita pracoviště:

Praha CZECH

Jazykové znalosti:

Czech - Basic; English - Good; English - Very Good;

Typ pracovního úvazku:

ŽL i HPP